Welcome to the Dentist's Office

Welcome to the Dental Office blog. On this site we will share information on how we conquer the real-world challenges that we each face in our pursuit of running high-quality, successful, profitable and harmonious dental offices.

The Dental Blog invites you to share your knowledge, successes, failures and crazy stories with fellow dental professionals. Sharing our combined knowledge, we can each create our own unique dream practices.

Thursday, February 23, 2017

Do I Need a Website for my Dental Office?


First let me start by saying that I do not make or sell dental websites. Why am I saying this upfront, because I am about to sound like a dental website sales person. If your practice does not have a website, then you are INVISIBLE to the majority of people who are looking for you.

The days of the Yellow Pages is long over – I am not saying not to be in your local book but rather it is only 1/10th as valuable to you as your practice website (and I am being kind to the local directory guide).

Everyone has computers, iPads, tablets and phones connected to the internet today and people believe that anything they want to find information about should be available to them within seconds online.

Not only should your practice have a website – it should have a quality website. If I was to look for a dentist and find a cheesy or sloppy website, I would move on to the next website option immediately. I would also leave any dental website that had outdated information, multiple typographical errors or non-functional links.

Your website is the face of your dental office and you should spend some time and thought on how you want the world to see you. I would hire a professional website developer who has done dental offices in the past and understands the key areas your patients will want to explore on your website.

Smart offices make sure that their phone number, office hours and location are easy to find.

We will talk about elements of a great local area dental office website in other articles. Also – making sure your website is one of the first ones that people see when they look for a dentist in their area is just as important as having a great website. Having a great website that no one ever sees is no good either. We will talk about how local area website SEO (search engine optimization) in future articles. Bottom line –the #1 area you should be putting energy into to increase new patient business is your website!

Dr. Corey Gold
President – Advanced Continuing Education Systems

Thursday, February 9, 2017

What do vacations really cost?

Everyone loves vacations but what is the true cost of your vacation?

Well, first their is the cost of your actual vacation - the travel, hotel, food, etc. but then there is the hidden cost that is actually a LOT more expensive. You have to factor in the cost of your office for your week(s) off. You have a ton of overhead during your time off and no revenue coming in to offset your costs.

This means that every day you are closed has to be supported with revenue generated during your time on. The more weeks off, the more money you must generate during e weeks in to cover your down time.

Staff members rarely understand the true cost of your closing the office and giving them a paid vacation. They take it for granted that paid vacations are just part of the perks of working.

I find it helps to let your staff understand the true cost of their weeks off. Having a staff meeting to help them understand that the rent needs to be paid, insurances, salaries, utilities, phones, loan payments, borrowing costs, etc. They should understand that their free time is not free.

Bringing the staff into the overhead discussion often makes them appreciate the vacation time you give them. It often gives them incentive to find ways to increase revenue so that they can justify more vacation time.

A profitable business can afford to do MORE for their staff members - higher pay, more vacations, better benefits, new equipment, etc. Bring your staff into the conversation.

Dr. Corey Gold
President - Advanced Continuing Education Systems