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Tuesday, October 14, 2014

Professional does not mean No Personality

I agree that all dental professionals should 'act professionally' but some dentists confuse that with acting in a sterile or cold manner. Our patients are more comfortable in our offices when we act like ourselves and show our personality.

This does not mean you run around acting like you would on a weekend away in Las Vegas but it means you should let your humor and caring nature come alive in your practice. You do not need to act cold and dead panned for your patients to take you seriously as a dental professional.

A survey of patients showed that one of the top reasons patients chose their dentist was their connection to them. They stated that they liked their dentist's personality and that of the staff. The survey also said that the lighter the mood of the office the less phobia patients experienced.

You and your patients will be happier when you relax, be yourself and let your personality come out in your practice.

Dr. Corey Gold
President - Advanced Continuing Education Systems
www.aces4ce.com

26 comments:

  1. I think this can be applied to all professionals, not just dentists! It is possible to be professional while also acting like yourself. If you feel a connection to that person, you're more likely to go back! http://www.andresendds.com/the-doctors/

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  3. Bedside manner is an art. It takes years and years of experience to know how to conduct yourself in a professional, and personal way. Doctors and dentists that can do this create a great environment that is comfortable.
    http://www.drmchernick.ca/en/services.html

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  4. I like the title of this article, because it's so true. It's important to be professional, but that doesn't mean they don't have personality. My dentist has plenty of personality, and it helps everyone feel more comfortable in the office. It's important to find a balance between personality and professional. http://www.djydental.com.au

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  5. I love the fact that there are options for dental care. I didn't trust my closest dentist so I drove across town to another one. He was really able to help me with my problems.

    http://www.bonniedoondentist.com/general-dentistry-edmonton-alberta.html

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  6. I love the care I receive from my sister in law. She has been a great dentist to me and my family. I am glad I have access to her 24/7. I really hope she opens her own clinic someday. She deserves it. http://www.southtraildental.com

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  7. Thank you so much for going over this! I feel like so many people think professionalism means no emotion. My favorite type of people had always been the genuine people that are professional about their job. They still have passion for their work, but they hold themselves up. http://www.beecavedental.com/

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  8. I really like the comments you made in this post. I have had dentists that were very dry and others that were quite animated. I didn't think any of them were more or less professional based on their attitudes. There are many other factors that I consider, but this is just not one of them.

    http://drmontillo.com

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  9. I think this is such a great point! Not just for dentists but all medical professionals! I love how friendly my dentist is. It makes me feel much more comfortable. http://www.dentistedwards.com

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  10. I think that everyone should be as friendly to anyone and everyone as possible. Even if they aren't that big of a people person, it is always good to make a relationship with your clients. I don't really talk much to my dentist. I think that next time I go, I will be sure to strike up a conversation with him. http://www.dentistryplus.com/oshawa.html

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  11. I think a bit of humor and personality are fantastic at the dentist's office. If you look at it, it really is a fairly awkward situation. If someone's going to have their fingers in your mouth, they could at least joke about it. Of course, laughing in the dentist's chair might be somewhat dangerous...
    Jenn | http://www.bathstreetdental.com.au

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  12. Great blog! My sister in law is opening her own dental clinic and she is excited to create a website. She is working with a web designer to create a wonderful site where she can be found and offer her professional services. She is such a hard worker. I know she will be very successful in all she does. http://www.sundental.ca/services.html

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  13. Great information! Excellent writing. I am sure I will visit this site again soon.
    I have some relevant information you can review below.
    Spokane Dentist
    Spokane Valley Dentist

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  14. I think this is a very important thing for dentists to practice. Having good bedside manner means knowing how to balance professionalism with personality. I am much more comfortable when a doctor has personality than when they are stiff and unapproachable.
    http://www.arthurstreetdental.ca/index.php?page=services

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  15. I could not agree more. As a patient of a great dentist I know the importance of having a personal experience. if the dentist is too stuffy or business like and can not get to know you your experience there will be much less fulfilling. http://www.stephencarydmd.com

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  16. I agree with this post! I have a dentist right now that could not be more boring to talk to. He is really dry and doesn't have any humor. I want him to have some more fun at work. Maybe I would go to the dentist more often if that were true. http://www.forestlawndentalcentre.ca/family_dentistry.html

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  17. Well I have know this dentist in mcallen tx and he's one of the best, aside from being professional, he treats his patient a friend so they are comfortable to talk or ask him questions.He really shows care for his patient, he discusses everything you wanna know about your concern with your mouth problems.

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  18. I like the point you make about professionalism and personality. It is perfectly acceptable for a person to have a well groomed personality while being considered a professional. This is the sort of thing that more people need to understand.
    Cynthia | http://www.legacydentalalaska.com/contact1

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  19. I would recommend my Torrance dentist with the highest possible enthusiasm. No one sets the example of great, friendly service better than him and the staff also goes out of the way to make sure that I am comfortable.

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  20. I never would have thought about this before. Just because they are a very professional office, does not mean that they have personality. I would rather have someone that I get along with, rather than someone who has a professional office.

    http://www.smilewestsydedental.com/services/general-dentistry/

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  21. The reason that I chose my dentist in the first place was for his personality. Each time I go in he remembers exactly who I am. It's reassuring as a customer to know that I'm remembered. http://mountainviewdentalhealth.ca/new-patients/

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  22. I also chose my dentist because he's friendly. He was really disarming and funny, but very serious about his work. I have since moved and am going to be looking for a new dentist. I don't even know where to start. http://www.walkindentalclinic.ca/en/

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  23. my husband and I have had the same dentist since we got marries. He is really great with our kids and make them like going to the dentist. We are moving and we don't want to get a dentist who make our kids hate going to the dentist. Any ideas on how to weed through all the different choices of dentist out there?
    http://www.jpdentalgroup.com/

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  24. Professional means that they have the credentials and the ability to do a perfect, if not close to perfect job. I think that a job like being a dentist would require to be more social and to have some sort of personality with them. I know that if the dentists I have seen didn't have personalities I would be a little more tense while they worked on my teeth. It helps you to relax while they are at work if they have a personality. http://www.drtabata.com

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  25. Professionalism is definitely important, and showing showing emotion is also equally important. Dental Guide Australia
    conducted a survey and found majority patients feel more comfortable with the dentists showing sympathy when giving them treatment. Professionalism come at the time when you giving the treatment, but the personality lasts from starting to the end.

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