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Welcome to the Dental Office blog. On this site we will share information on how we conquer the real-world challenges that we each face in our pursuit of running high-quality, successful, profitable and harmonious dental offices.

The Dental Blog invites you to share your knowledge, successes, failures and crazy stories with fellow dental professionals. Sharing our combined knowledge, we can each create our own unique dream practices.

Tuesday, April 18, 2017

Monday Holidays: To Open or Close – That is the Question

Three-day weekend Monday office hours are a tough question for every dental office. On one hand you want to be open and present a convenient scheduling day for your patients, as most people have the day off work and school. On the other hand, your staff also wants the day off to be with their family.

In my practice we would look at the schedule in December and pick half of Monday three-day holidays to stay open and the other half to be closed. I would let my staff choose the dates to be open. The dates for the upcoming year were then set months in advance and allowed everyone to plan accordingly.

We would share these special Monday holiday open dates in our newsletter and website well in advance to try get the word out about these special availabilities. My schedule on the holiday Mondays were crazy busy. We would even start an hour early and run late. We would order in pizza for lunch and stay open all day as we needed the lunch break to get back on schedule.

As an offset for having to work the holiday Monday and filling the schedule to the top, I would allow each of my staff members to have an extra day off in the upcoming few weeks with pay. Only one staff member could take a day off at a time so the practice could still operate without much extra burden on the other staff members.

As a result, the office was open on a lot of Mondays of three-day holidays and presented a great opportunity for patients to get into the office. My patients loved using their free day to go to the dentist and not have to miss a day of their work. We were always crazy busy on those Mondays.

My staff loved the system too. They wound up having the same number of paid holidays. Half the usual Monday holidays and then they got to choose a day they wanted off with pay to compensate for the Monday holidays that we worked.
Dr. Corey Gold
President – Advanced Continuing Education Systems
www.aces4ce.com

40 comments:

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  2. It can be a pain, but I think it's worth the effort to keep the office open. Sometimes people wait on dental problems over the weekend, so having an office available is a blessing for them. And if your schedule is jammed, the extra day can come in handy. http://www.maxwellstfdc.com.au

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  4. Nice plan for scheduling your service open on Monday. I'll share this idea with my dentist friend in Dental Guide Australia so he can start this practice in his office too. It'll ultimate give flexibility to your staff and and the patients too.

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  6. Hey dentists gotta catch a break too sometimes. I know for a fact that there is literally no dentists available the week of the Holidays. I tried and it was literally impossible to find one that was open to fix my crown. http://www.guardiandentalcentre.com

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  12. Thanks for your post. This issue made me wonder. I also let my staff work on Mondays. Not all holidays because there are times that we have to. So, it's a matter of knowing.

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  15. I think this is something you have to make a decision about whether you're a dentist or if you're in any other profession. It can definitely be difficult to decide what to do about Monday holidays when you have deadlines to meet or people who need to visit your office on those days. Hopefully people will find ways to work out these problems for themselves. It can definitely make life easier that way to say the least.
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  16. I think this is something you have to make a decision about whether you're a dentist or if you're in any other profession. It can definitely be difficult to decide what to do about Monday holidays when you have deadlines to meet or people who need to visit your office on those days. Hopefully people will find ways to work out these problems for themselves. It can definitely make life easier that way to say the least.
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  19. Pretty sure that it is not only a tough question for just dental offices if they should open up on a Monday holiday. Some places will open up regardless of the holidays and some places will be closed on those days. It really just depends on if there are enough people that are willing to work on those days. For the most part, people do not like working on holidays though.
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  20. I think its a great idea to remain open during the holidays and to let your patients know a head of time. This can definitely prepare you for the onslaught! Thanks for the post!

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  22. Monday is the working day so in dentist field you have to open your clinic all the time except Sunday. Some patient have big dental problem if you closed your clinic on Monday than how they suffer from it.

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