The hard question to answer is should I be open at the hours that my patients have most availability (early mornings, evenings, weekends) or should I be open during hours that best fit my preferred hours.
A lot of patients will go to your website and see your available hours. They often won't even call your office if the hours listed don't match their schedule. Offices with limited schedules are missing out on a lot of business they don't even realize.
With everyone online today, many patients will surf the net for dental offices in their areas that's best fit their needs - days open, hours open, insurances accepted, servos offered. Your office is not their only option. You are in competition for patient business with a lot of other quality dentist who may be making their offices more accessible to potential patients.
Consider your patient's needs when setting your days and hours of operation. What seem to be small decisions are really huge decisions!
Dr. Corey Gold President
Advanced Continuing Education Systems
www.aces4ce.com
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