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Welcome to the Dental Office blog. On this site we will share information on how we conquer the real-world challenges that we each face in our pursuit of running high-quality, successful, profitable and harmonious dental offices.

The Dental Blog invites you to share your knowledge, successes, failures and crazy stories with fellow dental professionals. Sharing our combined knowledge, we can each create our own unique dream practices.

Wednesday, May 31, 2017

Sit in your dental chair and look up

When waste last time you sat in one of your dental chairs and looked up?

Do you know what your patients are seeing when they sit in your chair? Are they seeing dirty looking lights? A they seeing discolored ceiling tiles? Are they looking at a blank wall or crooked cabinet?

I was recently in a dental chair and spent an hour looking at a light fixture that looked dirty. The fixture was not dirty - the light was just streaky from the disinfectant sprayed on it and then quickly wiped down. From my angle it looked filthy. I knew better - your patients won't.

If your cabinets are old and need repair - get them fixed, painted, etc. it the ceiling tiles don't match or are dirty - get them replaced. These are quick and inexpensive fixes that will really pay dividends.

Think if you went into a restaurant and the table appeared dirty, the ceiling looked rain damaged and the tables wobbled - you would never go back. People are nervous about going to the dental office already, don't give them a reason to question your office.

Do yourself a favor, sit in all your dental chairs, recline the unit and look at what you see. Fix everything that your patients might perceive to be dirty, tacky, broken or problematic. These fixes are not expensive and will give your patients more confidence in your office.

Dr. Corey Gold
President - Advanced Continuing Education Systems
www.aces4ce.com

15 comments:

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  4. That is exactly what I do when I go to my dentist. I go in and sit in the dentists chair and look up to waste time. Looking at all the things in the room can really help you pass the time and shows you exactly how well the dentists take care of office.
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  6. I think that it is a really good idea for dentists to sit in their own dental chairs and look up. That is definitely a great way to be able to see things more from your patients point of view. You really want to make sure that you keep your ceiling clean so that your patients don't have to stare at mold and dust. By doing this dental visits can become a lot more pleasant for your patients.

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  9. What a fantastic article and this definitely shares with an experience I've had. When I went to a dental office and was asked to look up their ceilings were absolutely dreadful and I couldn't help but pull a disgusted face. How horrifying that must've looked to everyone else, I sure do hope they fixed that now and they follow a guide like this one! http://www.groverdental.ca/cosmetic_dentistry.html

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